Tag "Salesforce"

Salesforce and Amazon Web Services (AWS) Expand Global Strategic Partnership

By : CIOL Bureau

Amazon Web Services, Inc. (AWS) and Salesforce announced an expansion of their global strategic partnership. Salesforce is introducing Service Cloud Voice, a new offering that seamlessly integrates Amazon Connect, to provide contact center agents with a complete set of tools

Mahindra partners with Salesforce to drive first of its kind digital transformation in customer experience

By : CIOL Bureau

Mahindra & Mahindra Ltd. (M&M Ltd.) announced its partnership with Salesforce to deliver a one-of-a-kind digital transformation in the Indian automobile industry, focused on innovating and digitizing its entire customer experience value chain. Mahindra has embarked on a digital transformation

Accenture transformed Sales, Business Development, and Operations of Radisson Hotel Group

By : CIOL Bureau

Accenture has helped Radisson Hotel Group in the Americas develop and implement a new digital customer relationship management platform and mobile application, bringing them together in a single, scalable system that makes it easier for the company’s franchisees and owners

Salesforce Introduces the First Low-Code Blockchain Platform for CRM

By : CIOL Bureau

Salesforce announced Salesforce Blockchain, a low-code platform that enables organizations to share verified, distributed data sets across a trusted network of partners and third parties. By bringing blockchain to the world’s #1 CRM platform, companies can create blockchain networks, workflows

Salesforce AppExchange Brings New Ecosystem Insights to Drive Business Transformation

By : CIOL Bureau

Salesforce announces new ecosystem insights on Salesforce AppExchange. Rapidly-changing customer expectations in the Fourth Industrial Revolution are accelerating demand for technology expertise and new innovation within Salesforce’s growing ecosystem. These new AppExchange insights bridge this supply and demand—enabling customers to

Automation in App Development: How AI is empowering the industry?

By : Ashok Pandey

Every now and then, we come across various technological advancements in the domains of smartphones, wearables, AR, VR, AI, and Blockchain. These developments helping entrepreneurs to take their business to the next level. AI enabled solutions enhancing productivity as well

Major Retailers Drive Consumer Engagement and Commerce Growth with Salesforce

By : CIOL Bureau

Salesforce is empowering major retailers to transform shopping across every touchpoint and connect commerce everywhere. Next week at NRF 2019, Salesforce will host a community of customers and partners exhibiting on the EXPO Floor at the Jacob K. Javits Convention

What keeps the innovation engine running at Salesforce?

Soma Tah Have you ever wondered what makes Salesforce- which was considered a disruptor in the CRM space -the most innovative company in the world? What do they do to keep the innovation engine running at full throttle? According to

Salesforce to acquire MuleSoft for $6.5B

By : CIOL Writers

Salesforce has entered into an agreement with MuleSoft to acquire the enterprise for $6.5 billion. MuleSoft makes a platform that helps Fortune 500 companies stitch together disparate software applications, data, and devices. Salesforce will pay $44.89 per share for Mulesoft, a 36

Salesforce is acquiring enterprise e-commerce startup CloudCraze

By : CIOL Writers

Salesforce is acquiring Chicago-based CloudCraze, an enterprise e-commerce solution built on its cloud-based customer relationship management platform. The deal was announced on Monday by CloudCraze on its site without disclosing the financial details. “With the addition of CloudCraze to the Salesforce Commerce Cloud,

Dropbox and Salesforce ink pact for two-way access between their platforms

By : CIOL Writers

Dropbox and Salesforce have partnered to have their platforms linked for the joint customers. Specifically, it involves having Dropbox folders embedded in Salesforce Commerce Cloud and Marketing Cloud giving them a kind of light-weight digital asset management solution. The companies said they

Top 10 tech companies to work for in the US: Glassdoor

By : CIOL Writers 1

Based on the US employee feedback, Glassdoor released a report of the top 100 companies in the US. Out of which here are the top 10 tech companies as per the list. 1) Facebook- Topping the chart for the best

Salesforce delivers another strong quarter with revenue growth of 25pc

By : CIOL Writers

Salesforce posted strong third-quarter earnings, with revenue up by 25 percent to $2.68 billion. The company also raised its full-year fiscal 2018 revenue guidance to range between $10.43 billion and $10.44 billion. “In fact as the fastest growing enterprise software company ever to

Google and Salesforce announce a strategic cloud partnership

By : CIOL Writers

Google and Salesforce have announced a partnership that pairs their corporate software and cloud computing services. As part of the agreement, Google will continue to use Salesforce as its preferred customer relationship management (CRM) provider to engage with its cloud customers

Salesforce unveils next generation Service Cloud customer service platform

BANGALORE, INDIA: Salesforce has introduced the next generation of Service Cloud customer service platform, with new capabilities. Established companies often have inflexible, legacy customer service systems, making it difficult and costly to improve existing support channels or add new ones. Smaller

Slack reportedly raising $500mn amidst some interesting bids for sale

By : CIOL Writers

Slack reportedly is in advanced talks to raise around $500 million at a valuation of $5 billion. According to a Recode report, the startup is also drawing acquisition interest from several companies, including Amazon, Microsoft, Google and Salesforce. Launched in 2013,

IBM and Salesforce announce strategic partnership on AI

USA: IBM and Salesforce announced a global strategic partnership to deliver solutions leveraging artificial intelligence(AI) to enable companies to make smarter decisions, faster than ever before. With the partnership, IBM AI platform, Watson, and Salesforce AI engine, Einstein will seamlessly

Facebook Workplace launches custom integrations adding support for apps & in-house software

By : CIOL Writers

Facebook Workplace, formerly known as Facebook at work, was supposed to be launched way back in 2015. But it didn’t and was launched in 2016. Meanwhile, came up Slack, an instant messaging service for businesses, which by now has more

Twitter kills Vine but quarterly earnings look promising

By : CIOL Writers

Twitter’s long and lone battle to find a stronghold in the market, has left many with very little hope from the company. Google, Disney, Salesforce etc, who were once keen for an acquisition deal, have also lost interest now. Then,

Twitter plans to replace Moments with Explore tab

By : CIOL Writers

Twitter Moments, which was launched last year with an aim to bring the losing micro-blogging service back on track, will be revamped by the company. According to the Mashable report, the company is replacing its Moments tab, with a new