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ID Enterprise

This Is A Self-Service Button: Press With Care

It’s a new economy and marketing renaissance and it may have started with IVRs and Ubers of the world, but has not ended there. Which side of this world do you fall in?

By Pratima Harigunani
Feb 07, 2016 11:31 IST 10 Min read
Raj Talisma Enterprise
CRM has become a key KRA for executives
By Sonal Desai
Dec 08, 2015 04:56 IST 4 Min read
ID Enterprise
2016 will see few new roles in the CRM team: Pegasystems
By Soma Tah
Dec 01, 2015 08:49 IST 3 Min read
ID Enterprise
Riding the Digital Wave: Do’s, Don’ts and Duh-s
By Pratima Harigunani
Sep 28, 2015 10:35 IST 5 Min read
ID Enterprise
Tall, Dark, Decaf; I will make it myself
By Pratima Harigunani
Sep 24, 2015 11:01 IST 7 Min read
Ravi Kumar e Enterprise
Integrated Customer Experience is the key to a successful CRM program
By Rashi Varshney
Aug 12, 2015 10:30 IST 4 Min read
Tata SFDC infographic V SFDC Enterprise
Salesforce now floats on the Tata Communications cloud
By Sonal Desai
Jul 20, 2015 08:21 IST 1 Min read
Sudipto Ghosh Lenovo Enterprise
What are pin codes doing in Lenovo’s CRM?
By Sonal Desai
Jul 14, 2015 08:11 IST 2 Min read
Dunlop CRM Enterprise
Dunlop Aircraft Tyres updates best practice, adds CRM
By Sonal Desai
Jul 09, 2015 04:27 IST 1 Min read
ID Enterprise
Customer visits' app stands up on Salesforce Platform
By Pratima Harigunani
May 22, 2015 11:48 IST 2 Min read
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