Future Workspace



NLP (Natural Language Processing) takes center stage in the fight against COVID

By : CIOL Bureau

The world is fighting one of the greatest battles of humanity – the COVID 19 virus. Doctors, scientists, healthcare workers, and many other frontline workers are putting their hearts and souls into finding a solution to end this global pandemic

How Technology Will Change the Future of Healthcare?

By : Ashok Pandey

The healthcare industry has grown multifold in the past few months due to Covid-19 pandemic. Yet, we are waiting for the corona vaccine, even after five months, hoping it will be available soon. The industry is witnessing a dramatic shift, impacting

Reimagining Supply Chain in India to be Ready for the ‘New Normal’

By : CIOL Bureau

With the prevailing situation of COVID-19, meeting the needs of the on-demand economy has never been more challenging for retailers. The ongoing increase in demand for essential goods, and continued restrictions on many products are creating a disparity between demand

When you exit the lockdown: A bigger IT bill for the MSME

By : CIOL Bureau

The lockdown was not something that anyone planned for. It is what is called a black swan event—something that is extremely rare and whose impact is severe, writes Krishna Kumar, Chief Executive Officer of KREATIO Software. During the lockdown, some

It’s time for Watsons, not Sherlocks!

By : Pratima Harigunani

The post-Covid world remains a mystery that businesses and innovators are working hard to crack. Here’s a novel brain that insists on looking at the problem in a bold way. Will we ever get to enjoy the same ‘normal’? Will

Press restart! This is the New Normal.

By : Sunil Rajguru

For those of you still waiting for the lockdown to fully end, the Covid-19 vaccine to come or things to return to just the way they were in 2019 (which seems light years away right now), you can stop waiting.

How Conversational Service Automation can boost your contact center

By : CIOL Bureau

CSA has the capability to provide a massive overhaul to how contact centers function by using Artificial Intelligence, Machine Learning Natural Language Processing and RPA, writes Umesh Sachdev, co-founder and CEO, Uniphore. The crisis brought on by the COVID-19 pandemic

HR policies and processes need to evolve for a ‘New Normal’ of work

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The world as we know it has changed forever and the events of the past few months have fundamentally altered the way in which organisations will operate in the future. The pandemic has not only disrupted businesses but also profoundly

How tech will shape the “new normal” in a post-Covid world

By : CIOL Bureau

From online shopping to e-learning, from contactless payments to a greater usage of drones and robots for surveillance and deliveries, we are going to witness a transformation like never before. Automation is going to find a wider acceptance and much

The final surge towards the cloud

By : CIOL Bureau 4

Monish Matthias, Senior Director, Software Development, Global Development Center, (Bengaluru), Sabre Corporation, writes about the fast changing technology scene during the COVID-19 crisis on the occasion of National Technology Day. Unprecedented—would be the right word to use for the changes

Adopt lower cost and higher efficiency tech

By : Sunil Rajguru

Increased automation will allow complex systems to function with minimal human intervention at times of crisis like COVID-19. Innovative tools like bots and the man-machine combination will help them serve customers effectively with lesser worker time, explains Manish Bharti, President,

Tomorrow’s workers will be more dynamic and flexible

By : Sunil Rajguru

The future of work is already here, and it’s being considered as the new norm. It has ignited what the industry is calling the ‘largest work-from-home experiment’. Supria Dhanda, Vice President and Country Manager at Western Digital India, talks about

Ensuring Business Continuity during crisis situations

By : CIOL Bureau

A modern and truly robust Business Continuity Plan must be built around digitization where work, processes, information, and commerce can all be shifted online, feels Virender Jeet, Senior Vice President – Technology, Newgen Software. In crisis mode or prepared for

WFH: Importance of spatial separation and optimal lighting

By : CIOL Bureau

Vishal Singh, Founder and Managing Director Vizion Lighting, talks about the importance of spatial separation, optimal lighting, timing and discipline, especially when working from home for extended periods of time. As the Covid-19 pandemic continues to spread across the globe,

How to reinforce and reorient one’s place while WFH

By : CIOL Bureau

Alok Hada, Director ATPL, explains why the amount of light, color temperature, lux intensity, sound and insulation are all important factors when you decide to work from home on a continuous basis in these troubled times. As the Covid-19 pandemic

The Virus Impact: 10 tips to cope from home

By : CIOL Bureau

Shyam Malhotra is a New Delhi based Executive and Business Coach. Here he shares his insights on how to deal with the new lockdown reality that has gripped the globe after the Covid-19 pandemic. The flavour of coaching—like everything else

BPM sector: Integration of bots & brains still changing during pandemic crisis

By : CIOL Bureau

Natarajan Radhakrishnan, Global CIO, HGS, explains how bots and brains have changed over the years and even now, BPM firms have become creative with smart solutions when it comes to operating business as usual. Presently, every industry vertical is looking

7 epic Corona battles and who will be history…

By : Sunil Rajguru

In terms of a generational shift, the Covid-19 crisis may well prove to be the biggest fundamental change since World War 2. While the number of deaths could still hopefully be far far less that what was initially projected, the

Under Lockdown? How to Ace a Remote Interview / Online Interview for a Work From Home gig

By : Laxitha Mundhra

Billions of people are under lockdown. Work-from-home is on the boom. While the majority of the companies are laying off people, big companies cannot let go of the hiring process. Microsoft, Amazon, and various tech companies are looking to build

COVID-19: Can a tool help to track outbreaks?

By : Ashok Pandey

From the year 1918 influenza pandemic to the modern-day virus COVID-19, the movement of people has helped disease travel quickly around the world. But in the age of technological advancements, we do have tools that can help to track outbreaks.