Zebra Technologies rolls out services to enable higher ROI on mobility investments

|June 15, 2015 0 With Zebra OneCare, business partners can recognize new and renewable revenue streams with little to no investment required.

NEW DELHI, INDIA: Zebra Technologies Corporation, a firm in products and services that provides visibility into organizations’ assets, people and transactions has announced the launch of Zebra OneCare, a portfolio of support services that maximize the uptime and availability of Zebra mobile computers, printers, bar code scanners, RFID devices and wireless LAN (WLAN) infrastructure.

The new offering enables partners to grow revenue and expand relevance with end customers. Zebra also introduced the Operational Visibility Service (OVS), a new managed service that provides a platform and dashboard for at-a-glance visibility into Zebra mobile device asset performance and operational business performance.

OVS is built on Zebra’s Asset Visibility Platform—a cloud-based management and integration platform purpose-built for the management and control of business-critical assets. The platform enables visibility and deep, device-level control of assets to capture the data and provide the analytics that enable enterprise asset intelligence.

Zebra OneCare offers global support to help streamline business processes, improve operational efficiencies, and drive down the cost of doing business. Three different service levels were designed to give organizations the level of service that best meets their business needs and budget. All Zebra OneCare service levels include a device diagnostic tool to help rapidly resolve device issues remotely and a service dashboard that provides visibility into the status of all devices in the repair cycle.

An online learning tool and a Zebra learning consultant is also included to help create a curriculum to address identified knowledge gaps and ensure a rapid adoption of Zebra solutions.
With Zebra OneCare, business partners can recognize new and renewable revenue streams with little to no investment required.

“Norcod will be deploying Zebra’s Operational Visibility Service to its first client in France later this month. OVS’ precise dashboards can help anticipate IT systems maintenance and maximize the productivity of mobile workers. For example, the dashboards can warn when a battery bank requires replacement before batteries run down helping our customers with preventative maintenance,” said Loic Droulers, sales director, Norcod.

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