Your new computer technician is… Online

NEW YORK, USA: ConsumerSoft has announced the release of the My Phone Support application, new application which makes it easier for computer users to get technical support.

Users can download and install the My Phone Support program and click “Connect to an Agent.” This opens a chat window where the user can talk with tech support agents and even let the agent connect to their PC for a repair said a press release.

“Our new app lets users get the support they need immediately,” says Robert Thompson, EVP of product development at ConsumerSoft.

“Previously, you had to pack up your computer and drive to a store or call a tech support number and wait on hold, our new app lets you actually connect to an expert technician instantly,” added Thompson.

The My Phone Support application relies on remote desktop technology, a secure chat interface, and high-speed internet to provide instant tech support.