NORWALK, USA: Global Home and business security solutions provider Allegion plc has selected Xerox to support the company’s IT infrastructure as part of a five-year agreement.
Xerox will support Allegion’s infrastructure by managing IT services 24/7, allowing Allegion to continue keeping people safe wherever they live, work or visit through their core offerings of security products and services; the announcement explained.
Xerox’s managed network services will continuously monitor the company’s network, providing a swift response to issues with capacity, load balancing and security. Xerox will also integrate Allegion’s Information Technology Service Management (ITSM) software with Xerox’s service desk solution, as well as provide cloud and disaster recovery services, said the company.
Paul Kirkeiner, VP of Infrastructure, Allegion, said the relationship with Xerox will assist Allegion’s growth trajectory by providing a reliable technology infrastructure that can keep pace as we grow.“Our team has worked closely with Allegion’s IT leadership to gain insights and expertise that will allow us to anticipate the company’s needs,” said Chad Harris, group president, IT Services, Xerox. “We’ve designed an agile and responsive technology model that will support global Allegion’s growth plans.”