Wipro launches DR assurance services

BANGALORE, INDIA: Wipro Infotech, the India and Middle East IT Business of Wipro Ltd. today announced the launch of “Wipro Disaster Recovery Assurance Services.”

The Disaster Recovery Assurance service is designed to achieve faster and more efficient disaster recovery (DR) through visibility into recovery metrics and automation of the DR workflows and processes. When DR processes are not automated, it requires constant manual intervention and significant time and effort to ensure that the DR setup is efficient and will meet the desired recovery objectives at the time of disasters.

The Wipro Disaster Recovery Assurance service fills this gap through automating processes and providing better insight and reliability of real-time readiness of DR systems and recovery efficiency. The end-result is complete DR availability and recovery assurance for customers.

The service encompasses both proactive and reactive DR services, aimed at enhancing the operational efficiency of DR systems and ensuring fewer gaps and errors. Four services are offered under the DR Assurance services umbrella. They are Pro-Active DR, DR Recovery, DR Drill and DR Continuity. The service also involves high-end online and onsite support from technical experts at Wipro.

Once DR solution is implemented, other key challenges that organizations face during the sustenance phase are concerns about recovery time within desired timelines, any time readiness of DR assets and applications and lack of sufficient DR expertise, leaving room for higher human dependency and operational errors. Wipro’s DR Assurance service addresses all the above concerns and ensures DR readiness and timely recovery.

The DR Assurance service is powered by the Disaster Recovery Management Suite of products from Sanovi Technologies. Wipro has formed this key alliance with Sanovi as part of Sanovi’s DR Cloud partnership program. This program facilitates the “Software as a Service (SaaS)” model, which will now enable customers to benefit from Wipro’s strong service experience coupled with Sanovi’s powerful tool for disaster recovery.

Commenting on the new service, Deepak Jain, Vice President Professional Services Division, Wipro Infotech, said: “Wipro’s DR Assurance service is a unique package that enables seamless and uninterrupted functioning of DR operations. The outcome is total reliability and peace of mind with regard to Disaster Recovery for our customers.”

Subramanian Parameswaran, CEO Sanovi Technologies added: "This partnership with Wipro is strategic in nature and will create a positive synergy as we leverage on our individual strengths to deliver immense value to our customers. Sanovi's leading Disaster Recovery solutions and Wipro's world class service delivery track record will come together to offer our customers with the first of its kind of Disaster Recovery Assurance services. This service offering will provide all the answers to an organization's disaster recovery capabilities."