Wipro to improve services for Brazilian retailer

READING, ENGLAND: Ricardo Eletro, a Brazilian consumer electronics retailer, has selected IT and business services company Wipro Retail to help improve its IT systems.

The retailer, which has over 240 stores across Brazil, wants to improve its IT systems with Wipro Retail, so it can support the company's expansion plans, while improving customer service levels and increasing profitability, said a press release. Solutions will be built using Oracle's Retail Business Suite.

"The adoption of a world-class solution brings the company to a higher level of maturity and management anchored by best practice in retailing,” said Rodrigo Nunes, the co-founder of Ricardo Eletro.

“The company is continuing to grow rapidly, and we've recently acquired Lojas Mig, strengthening our position in south-east and north-east regions of Brazil. The introduction of this technology will help support our growth," he added.

Mike Davies, general manager, Wipro Retail, said, "Our knowledge within the retail sector provides an insight into how process and technology can be blended to improve a retailer's performance. The selection of Wipro Retail as a preferred partner was based upon our continued ability to deliver high quality technology within retail, along with the experience and pedigree of our consultants."