Wipro to create telecom company of the future

BANGALORE, INDIA: Unitech Wireless, the newest telecom services player in India, has announced that it had awarded a multi-hundred-million long term outsourcing contract to Wipro for creating the next generation telecom company.

Unitech Wireless, with licences to operate in all 22 circles across India, is launching state-of-the-art telecommunication services to provide advanced wireless voice, data and ILD/, NLD services. Unitech Wireless proposes to succeed in this highly attractive and fast growing telecom market, with a strong differentiator in customer experience and service delivery. To achieve its ambitious goals, Unitech Wireless has structured its organization and operational architecture around innovation, scalability and flexibility. Its partnership with Wipro will enable this uniqueness and provide non-linear, scaleable growth, while delivering the highest levels of customer service to their subscribers.

Commenting on the association with Wipro, Rohit Chandra, chief operating officer, Unitech Wireless, said “We are launching a Greenfield telecom operation and want to create a strong customer proposition for our services based on cutting edge technology and business processes aligned with IT. We chose Wipro as our partner because among the service providers in this field, we felt that they brought a unique combination of domain expertise, market knowledge and a customer-centric approach that allows us to grow together.”

Speaking on this prestigious outsourcing contract Suresh Vaswani, Joint CEO, IT Business & Member of the Board, Wipro Ltd, said “We are excited to partner with Unitech and Telenor to help build Unitech Wireless which promises to be one of the leading differentiated telecom service providers in India in the years to come. Unitech Wireless has a unique customer-centred approach and the business-technology alignment will ensure that subscribers get the latest services. India is a huge growth market and we are delighted that Unitech Wireless has offered us this opportunity to work with them”.

Wipro is a leader in the telecom service provider space and will leverage its global expertise to implement a future- ready IT architecture in accordance with industry standards. This will deliver a scalable, flexible and secure platform comprising a suite of industry leading software applications. Wipro will also deploy component based Service Delivery Platform (SDP) for Unitech Wireless to deliver wide range of services including Multi Channel Access, Real Time Information Delivery, Multimedia Content and VAS.

It is expected that the Wipro’s-Unitech Wireless partnership will transform the way in which the telecom industry operates, and create new benchmarks for business-technology alignment. Wipro will be working with Unitech Wireless right from the launch and taking responsibility for key aspects of the service infrastructure.