Wipro cited 'leader' in life science manufacturing, supply chain ITO

BANGALORE, INDIA: Wipro Ltd. has been named ‘Leader' by technology global research and advisory firm International Data Corporation (IDC) in its report.

IDC evaluated leading Life Science Manufacturing and Supply Chain IT Outsourcing Services providers across 24 criteria relating to current offering, strategy and market presence based on client inquiries, user needs assessments, and vendor and expert interviews. It identified Wipro as a leader in Worldwide Life Science Manufacturing and Supply Chain ITO.

Elaborating on Wipro's experience with Life Sciences clients, the report states that "Wipro has extensive experience working with medical device companies, complemented by mid-level experience with pharmaceutical and biotech companies as well. The vast majority of Wipro's life science customers are large corporations with revenues of over $1 billion, with a smaller portion spread across midsize and small firms."

"While more than half of its client base is North American based, it does have a significant client base across all regions of the world, including Europe, Asia, and Latin America, with multiple delivery centers in each region as well."

IDC has rated Wipro highly for client centricity based on customer interviews conducted across all the vendors. The report further states "Relative to other vendors discussed in this report, and based on feedback from multiple customer references, Wipro scored the highest among all vendors for account management capabilities and received high marks for technical skills and overall level of value delivered to its clients."