BANGALORE: Wipro Ltd., like other leading Indian software service firms
including Infosys Technologies, said on Friday that it had begun spreading its
risks. The risk management strategy involves increasing the share of revenue
derived from Europe and Japan to reduce dependence on the slowdown-hit US
economy, and cutting down exposure to a handful of bid-name customers.
"On the de-risking front, we have made substantial progress," Wipro
chairman Azim Premji told reporters and analysts in a conference call after the
Bangalore firm announced its results for 2000/01 (April-March). As a percentage
of its total global IT service revenue, the share of America, mostly from the
United States fell to 61 per cent, the past year from 70 per cent in the
previous year. This while Europe's share rose to 31 percent from 24 and Japan's
to seven percent from five.
The firm’s vice-chairman Vivek Paul told a news conference that the
European revenues, though small, doubled in past year. A sales office was
already open in France and another would open soon in Germany, he said. The firm
also increased the share of offshore services, which involves software work done
in India for overseas customers.
Offshore revenue rose to 50 per cent from 47 per cent in the previous year.
Paul said profitability and customer "lock-in" was higher in the
offshore business. The top 10 customers accounted for 43 per cent of the revenue
in 2000/01, down from 53 per cent in the previous year.
Wipro has faced concerns on future growth because giants like General
Electric Company and telecom equipment maker Nortel Networks have been among key
customers. After the US slowdown, the once prestigious customers have become
less attractive because changes in their spending plans could hit demand for
firms like Wipro. Nortel accounts for nine percent for Wipro's software revenue
while GE accounts for three percent.
(C) Reuters Limited 2001.