Wipro Arabia wins a 5 year comprehensive outsourcing contract

JEDDAH, SAUDI ARABIA: Saudi Arabian Airlines announced that it has awarded a long term next generation IT infrastructure transformation contract to Wipro Arabia Ltd. Wipro Arabia, a joint venture between Wipro Ltd. and Dar Al Riyadh Group, provides IT Solutions & Services in the Kingdom of Saudi Arabia. The 5 years agreement, which is valued at over $100 Million, was signed in a gala ceremony in Riyadh, Saudi Arabia.

As a part of its privatization program, Saudi Arabian Airlines has undertaken an extensive business transformation exercise, which will create an organization designed around innovation, agility and customer centricity. An IT Master Plan aimed at overhauling central IT was developed for supporting this transformation. By leveraging cutting edge Information Technology, Saudi Arabian Airlines will effectively transform into a world-class service provider to maintain its position as the leading airline in the region.

To enable Saudi Arabian Airlines realize its vision, Wipro Arabia will deliver a futuristic, scalable & efficient managed infrastructure platform based on industry standards and best of breed technology choices. This will become the bedrock for driving all operations and business transformation at Saudi Arabian Airlines.  The scope for Wipro Arabia includes data centre consolidation & management, integration and management of a highly secure converged network and comprehensive enterprise wide Managed Infrastructure & Security Services.

Speaking on the occasion, Khalid Almolhem, Director General of Saudi Arabian Airlines said, “Building a customer centric organization culture and systems is a key priority area for us. This is what will differentiate Saudi Airlines from its competitors and ensure market leadership for us. It is highly reassuring to have Wipro as our partner in this transformational journey. We will extensively leverage Wipro’s innovations in technology lifecycle management and service delivery to create an agile and empowered organization.”

Suresh Vaswani, President – Wipro Infotech & Global IT Practices said, “We are delighted to be partnering Saudi Airlines at the cusp of their transformation. Wipro will combine its service delivery excellence & deep technology expertise to deliver a seamless experience for the customers of Saudi Airlines. We value the partnership with Saudi Airlines and are committed to making this initiative a success.”

Mowafaq Jelaidan, VP – Information Technology, Saudi Arabian Airlines said, “We required a strong technology partner to architect an effective and efficient managed IT infrastructure, enabling enterprise wide customer-centric services. We selected Wipro because of their strong service delivery processes & frameworks, breadth of technology talent, immense credibility with technology principals and customers, and industry leadership in Managed Infrastructure Services.”