Why are projects a 'creep'y story?

 

Steve L Fahrenkrog, VP, Regional Development from PMI (Project Management Institute), a global project management membership association founded in 1969, that facilitates sharing of project management theories, best practices and experiences, was in India recently. As he met up with Pratima Harigunani of CyberMedia News he cleared the fog on many current issues like Scope-Creep, IT industry's deftness degree, the changing face of projects in a slowdown and much more. Excerpts:

Talking in particular of the IT industry, where projects are inherent part of the service model, why are we still witnessing creeps on scope, time, costs etc with examples like the not-so-successful NHS project?

Yes, we have seen a dramatic increase in the IT genre of organizations coming to us for assistance. It's because they are having trouble with the basics. Look at the construction industry, they got the basics clear much early. IT has recently started moving to those basics.

But the environment in which IT work is dramatically different form other industries, since in a building construction, requirements are well defined, while in IT mostly customers have a fuzzy concept and as you go into the project, the requirements keep changing and expanding. So yes, scope creep makes delivery a different issue.

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