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What consumers want, but won't find easily on Black Friday

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Harmeet
New Update

NORTHBROOK, USA: One in three Americans will be shopping on Black Friday this year. But do manufacturers really know what consumers want?

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While we tend to focus on the hottest gadget and the best deals, savvy consumers are looking for a little more from the products they buy.

Quality: It is the thought that counts, but quality is also important. Manufacturers should assure consumers that the best quality materials are used in products.

Performance: For consumers, product performance is the second most important driver of purchase behind quality so it should be prioritized.

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Sustainable: Green is a feel good gift. Consumers believe manufacturers could do more in terms of environmentally friendly manufacturing procedures and products.

Healthy: Examining the health impact of products is a key concern for consumers, especially products that are ingested or close to the body. Manufacturers should make communicating the health impact of products a priority.

Positive Global Impact: Where and how products are being sourced is also important to consumers. For manufacturers, it's important to show the full-make up of products including their components or ingredients and demonstrate workers are treated fairly.