Professional Softech (P) Ltd, an Internet Training school, launched a consumer website,
www.consumerindia.com, an online consumer adalat. The site is a forum for consumers to
share their problems, seek online legal advice and popular consumer activists' opinion
before starting proceedings with their suppliers.
Said Rosu Reddy, promoter of Professional Softech,
"Consumers all over India should make use of this never-before platform as an online
consumer forum. By offering an opportunity to consumers, to post painful experiences free
of cost, the site helps the usually deaf and dumb business community to wake up and offer
proper service. With the Internet fast changing the way we live, online adalats may well
become the order of the day."
The site offers other features like polling, help desk,
legal advice, expert guidance, shopping guide and news. Polling enables survey of consumer
opinion on various products, services and issues. Help desk provides the phone numbers and
addresses of various consumer grievance departments. It also lists the consumer rights as
stated by the constitution. Legal advice offers advice for registered complaints of the
consumers, by an advocate who will render the service free of cost.
The expert guidance link offers news and views on current
consumer issues like private finance, real estate and the share market. Shopping Guide is
an A-Z listing of products, services and related information. News comprises updates of
best bargains, product launches, consumer court judgements and other related issues.