Vodafone starts Customer Experience Centre in Gurgaon

GURGAON, INDIA: Vodafone India Ltd., one of India's leading telecommunication service providers, unveiled a first-of-its-kind Customer Experience Centre (CEC) in Gurgaon today for its Enterprise customers.

The CEC enables Enterprise customers to experience the world of latest and emerging business communication solutions that can help them to better Communicate, Collaborate and Connect. Spread almost 2000 sq.ft., the CEC has on display the complete suite of Total Communication Solutions comprising Wireline and Mobility offerings, Machine to Machine Solutions and more, hosted in a high-tech and futuristic zone. Customers can undertake their experiential journey via an engaging combination of interactive presentations and innovative live demonstrations.

The Vodafone Business Services' team of experts identify and discuss evolving customer needs and accordingly offer business solutions. The zone serves as both a showcase and interactive facilitator for this unique format of client partnering. Outlining the strategy of VBS and the launch of CEC, Naveen Chopra, Director, Vodafone Business Services, Vodafone India Ltd. said, "Vodafone Business Services is an integral component of Vodafone's growth strategy in India. With the advantage of global expertise and knowledge of local markets, we are well-positioned to serve the needs of international as well as national companies in India. The stimulating environment of CEC is ideal to gain a deeper understanding of the unique needs of each Enterprise customer. It is also a key strategic platform for sharing how we can partner with them on their business challenges be it growth, costs or even working efficiencies."