Vodafone bets big on enterprise biz

MUMBAI, INDIA: Vodafone India Ltd launched the first-of-its-kind ‘Customer Experience Center’ (CEC) for business customers.

Vodafone ‘Customer Experience Center’ is a state-of-the-art engagement facility designed to enable business customers to explore a world of innovative communication solutions.  

The center is located at the corporate office of Vodafone Business Services in Mumbai. It is spread over 2,500 sq.ft area and showcases a suite of Total Communication Solutions comprising Wireline and Mobility offerings.

At the CEC, customers get an experience with interactive presentations, innovative live demos and discussions that help identify their communication requirements and solutions for their business needs. The information is available to customers at their fingertips, illustrated through an enriching brand experience.

“Vodafone Business Services is an integral and key component of our India growth strategy. With the global advantage and connect with Vodafone Global Enterprise (VGE) business unit, we are uniquely positioned to serve the needs of international as well as national companies in India,” said Marten Pieters, MD & CEO, Vodafone India Ltd.

“At Vodafone, we always aim at offering innovative and differentiated communication solutions to our customers. The CEC is a gateway to the entire world of Vodafone

Business Services and how it would help our customers to an easier path of growth,” added Pieters.

According to Naveen Chopra, Director — Vodafone Business Sevices, the Vodafone CEC is the touch point to reach out to our business customers and it is a stimulating environment for discussion, development and solutions, focused on gaining a deeper understanding of our business customers’ needs.

“It’s a clear way of showing each customer what Vodafone can do for their business, be it an existing implementation or future choices and possibilities,” said Chopra.