Vismaya bags US orders for its ‘SpelBind’

BANGALORE: Vismaya Technologies, an Indian Intellectual Property owned

product company, has announced that they have bagged a series of global orders

for their 360° integrated CRM suite, SpelBind, from US software services and

contact center companies for their contact centers located at Chennai and

Bangalore respectively.






During the past eight months, Vismaya has installed SpelBind for companies like
Tracmail, Global Telesystems, Apt Informatics, and most recently, OgilvyOne.

SpelBind was amongst two products that were short-listed by Etisalat, DoT for

the Emirates.






Speaking on Vismaya's performances so far, Vismaya CEO, Vasu Krishnamurthy of
said, "The contact center market is estimated to have 35,000 operation

seats in India and, according to IDC, expected to grow this year by 60 per cent.

Vismaya believes that with the markets looking towards an upswing in the second

quarter this fiscal, results shouldn't be a problem. We are well on our way to

developing an order book under Rs 100 crore right in the second month itself

this year and we look forward to touching our expected target by the end of the

fiscal."






Vismaya has entered into strategic alliances and working relationships with
multinationals like 3D Networks, Network Solutions and Planetasia, to establish

SpelBind as the most comprehensive offering yet to the global contact center

industry.






According to Sriranga Sampath, chief technology officer, Vismaya, "Vismaya
is amongst the few companies in the world to provide a Customer Interaction

Software platform that seamlessly integrates Zultiple media on a Real Time

basis. In fact, our CRM application, SpelBind, sits on top of this platform.

iMedia, as the platform is called, carries a patent and could even be used to

support other CRM softwares that requires such functionalities. We are currently

in discussions with a CRM product company to provide the interaction

platform."