Vishal Sikka unveils Infosys 3.0

MUMBAI, INDIA: Just a year after being anointed the CEO of Infosys, Vishal Sikka has unveiled a new strategy—Infosys 3.0 to enhance core service offerings to its global clients.

The new offerings named Aikido, an East Asian phrase for self-defence and martial arts, Sikka explained that under ki, Infosys would offer knowledge-based management and new landscapes to capture knowledge about its people, structures and systems over time.

“In Aikido, ki is knowledge-based IT, do in design thinking and ai in platforms. This will accelerate execution of our strategy to renew services and move into new areas, as well as to tie our service lines to the strategic priorities of our clients,” Sikka said in a webcast.

The firm will also offer knowledge-based curation services, cost optimisation to help its enterprisers renew their mainframe applications and drive automation in business operations.

The ki-based innovation will leverage new application development, new technology and platform adoption.

In do, the company will provide strategic design consulting to identify challenges for clients, design systems to amplify innovation and create and deploy intellectual property for them.

Do’ will provide us a framework to find, understand and define problems most important to clients and their businesses. Transformational digital experiences will focus on enabling clients experience design and explore collaborations, he said.

“We will build a future workforce and a workplace leveraging our capabilities in education and training, facility management and sustainability and offer them to our clients for training, workforce acquisition and workspace management,” he said.

The company’s US-based consulting subsidiary will offer the first two services under ki and do while Sikka, referring to platforms and platforms as a service to build intelligent solutions as ai, said the vertical would harmonise and unify the disjointed initiatives in enterprises and help build solutions to business problems.

Under ai, service automation platforms will leverage artificial intelligence and knowledge-based techniques.

“As an open source data analytics platform, our information platform will enable businesses to operationalize their data assets and tap new opportunities for rapid innovation and growth,” he said.

“Just as Aikido aims to understand forces and redirect them into strength, our ai, ki and do services will help combine knowledge and energy in an enterprise towards its strategic path and priorities,” he said.

“Our own automation platform, Panaya and other offerings in engineering services, back office and testing space will be used to build intelligent solutions,” Sikka added.

Similarly, mobile platforms based on Skava will offer clients a hybrid mobile application platform to deliver experiences on the cloud.

“Our Edge suite of innovative, cloud-hosted business platforms and software products offered to clients as pay-as-you-use services, focused on realising business outcomes by driving revenue growth, cost-effectiveness and improved profitability,” he said.

The company also plans to offer platforms for the Internet of Things (IoT) and Application Programming Interface (API) needs of its global clients.

“Together, ai, ki and do help bring our slew of services to serve strategic priorities of global businesses,” Sikka added.

“The enhanced services in design thinking, platforms and knowledge-based IT (KBIT) will help our clients address non-disruptive renewal and simplification of their landscapes, find new offerings and business models and develop a culture of innovation,” he said.

“As a large scale and modular service to help renew enterprises, the ‘ki’ services include knowledge-based IT strategy, involving KBIT assessments, development of an operating roadmap and a portfolio rationalisation of present initiatives,” he said.

From offering software services, system integration and application development (1.0 version) in its first two decades, the 34-year-old company graduated to offer products, platforms and consulting services in its second avatar (2.0) over a decade ago and now has moved into the 3.0 version.