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Vantage View - online billing system for SMBs

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CIOL Bureau
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NEWTOWN, PENNSYLVANIA: According to Aberdeen Group, small and mid-size companies are losing 14 to 22 percent of what they spend in telecommunications services. These losses are due to operational inefficiencies in processing service order requests, bills that are received in paper format, and late payment penalties.

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Businesses receive countless invoices each month for various communications needs such as Internet, local phone service, long distance service, phone maintenance, and more.

In order to streamline the accounting process, Vantage Communications has announced the release of the Vantage View, its dynamic, new online billing and ticketing management system that is available free of charge to all IP telephone customers.

The Vantage View provides small and medium-sized businesses with powerful capabilities to manage expenses and employee productivity by transforming a previously unmanageable set of bills and records into a comprehensive, "one-view" solution.

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"With the Vantage View, businesses can take advantage of billing details they never had before, full visibility to invoices and reports, and an overall improved level of customer service," said Robert Phelan, president, Vantage Communications.

The Vantage View includes:

· Free subscription for all Vantage Communications customers

· Single bill for multiple services viewed through a secure Web portal

· Complete time, date, and expense log of all outgoing and incoming calls

· Online work order submission which allows businesses to request adds, changes, service, and more, instead of calling multiple vendors

· Access to current balances, as well as the ability to track past expenses and forecast monthly, quarterly, and annual expenses

With an advanced suite of reports, the Vantage View allows users to control the level of details they see - as much or as little as they need. Calls can be monitored by individual, extension, project code, date range, and call type. Calls can also be tracked for sensitive legal and HR purposes.

CIOL Bureau