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US research firm outsources to India

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CIOL Bureau
New Update

NEW DELHI: Ugam Solutions, a third party provider of data analytics BPO services, has announced the signing of a strategic outsourcing deal with Harris Interactive Inc., to provide BPO services to its UK and US operations. Harris Interactive is a worldwide market research and consulting firm.



With the signing of this agreement, Ugam will further extend its expertise in data analytics to the US market and cement its position as India's leading provider of BPO services to the market research industry. Harris Interactive, by outsourcing, will now be able to concentrate on its core activities of providing value added research based consulting services, and augment resources required to support its growth plans.



The services that Ugam will initially provide Harris with, include survey programming, data cleaning and cross tabulation and verbatim management services.



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