Unistal to launch subsidiary in Dubai

NEW DELHI: Unistal Systems Pvt. Ltd. has announced the launch of International Datacare, its global subsidiary in Dubai. The launch of the portal is scheduled tentatively for July 20, 2002. In an exclusive chat with CNS, Alok Gupta, CEO of Unistall has informed that the inauguration is scheduled for August 15, 2002. The center, however, is semi-operational.

International Datacare is headquartered in Dubai and is headed by Pankaj Mathur. Its data recovery software already has been translated into Greek and Latin and more translation would be coming up on an ad hoc basis.

With an existing clientele of 27 major countries across the globe, Unistal under the International Datacare umbrella is all set to come up with data recovery centers in the Netherlands, London, South Africa, Florida and New York. Unistal is also working on the concept of data recovery via the Internet.

"One major problem we were facing was clients not willing to ship components all the way across to Delhi," elucidates Mathur.

However, the technology is in place and the infrastructure is being laid out. Typically, a prospect could log on to the website, where a complimentary analysis is run. The extent of damage and the recovery details are provided in real time to the user. Unistal will provide complete backing for this service both technically and commercially.

"In the course of doing a feasibility study we found out that Ontrack, a US company was charging $500 just for analyzing the extent of damage and coming up with a recovery package and subsequent price estimates. We are offering analysis as well as recovery at a far cheaper rate," added Gupta.

Back in India, the data recovery market has been pegged at Rs 10 crore by an internal study done by Unistal, considerably higher than the anti-virus market. "This is the reason why we are launching contact centers in 109 cities, in addition to our channels," added Gupta.

"We had trained executives in 12 cities nationally. In our new penetration spree, some 25 data recovery centers have been made functional in the past 40 days all over India and the number should be at least 100 by September. This is in addition to our vendors, who have the option of going in for a data recovery center as well. With the opening up of these remote data centers, only 2 to 5 percent of the data recovery instances are expected to come to the head office in Delhi, the rest could be tackled on-site.

"The response from the first phase – June 20 to July 23 – has been tremendous. At present, on an average we are handling some 130 data recovery instances every month. And the numbers are steadily increasing following our free analysis, and no-recovery, no-money policy," said Gupta.

An interesting thing to note is that recovery charges, which could start from a basic Rs 1500 to Rs 10,000 depending on the product range, is based on the corruption and not on the volume of data.



Data recovery services are provided for operating systems such as: DOS, Windows 9X, Windows Me, Windows NT, Windows 2000, Win XP, RAID servers, UNIX, LINUX, Novell NetWare, OS2 and Macintosh.

Unistal has the necessary expertise to retrieve and recover data from all types of Hard disks, floppies, ZIP/JAZZ disks, DAT cartridges, Tape cartridges, Thumb drives and flash cards.

(CNS)