LONDON: Unilever extends BT's original seven-year
outsourcing contract. The deal, worth around an additional £270million, will
see BT continue to deliver Unilever's voice, data and mobile services for an
additional three years.
The original contract, announced in November 2002 and worth £670m was the first
comprehensive global telecommunications outsource contract ever undertaken by BT
and is one of BT's largest and most significant global deals.
In addition to the global communications network BT is also implementing a
variety of new services including IP solutions and satellite technology. Prior
to outsourcing to BT, Unilever worked with multiple telecommunications suppliers
globally.
Andy Green, CEO of BT Global Services, said, “Unilever's decision to extend
this relationship with BT to 2012 illustrates their confidence in our capacity
to continue to add value to their business, drive efficiencies and further
strengthen their ability to compete in a challenging environment.”
Neil Cameron, chief information officer, Unilever, said, “The first three
years of the agreement have delivered both in cost and service, clearly
demonstrating that the bold decision taken by both companies in 2002 was
justified. By extending this contract to 2012, I am confident that together we
will be able to drive value for both our organizations in an area of technology
that is clearly undergoing radical change.”
Unilever extends BT contract Â
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