Uber introduces ‘Driver Compliments’ feature for Indian users

Uber has launched 'Driver Compliments' feature in India, empowering riders to acknowledge and encourage good behaviour on part of their drivers.

"Last month, we launched community guidelines with the objective of encouraging mutual respect and we are now excited to introduce 'Compliments'," Pradeep Parameswaran, Head, Central Operation at Uber India, said in a statement.

''We hope our riders take a moment to express their appreciation by using this feature. It will encourage our driver partners to do even better!'' he added.

As per the new feature, users will be able to leave a compliment, based on their experience. The drivers will then get a notification in the app, taking them to the message and the compliments badge they have collected - whether that is for expert navigation, great music choice or excellent service.

Uber is also hiring more software engineers for its engineering centres in the country as it looks to roll out more innovations from India in areas such as payments, bookings, and rider and driver experience. At the moment, Uber has two engineering centres in India - Bangalore and Hyderabad.