BANGALORE: TriVium India’s SimpleRM CRM solution suite has been named by
ISM Inc., as one of the top 30 CRM software packages for 2002.
ISM is a premier CRM research, market analysis, and consulting firm,
specializing in sales, customer service, marketing, e-Business, and Business
Intelligence in the US.
This is the first time that TriVium's solution has been selected to ISM's
list, with the company's second major release of SimpleRM. The Top 30 selections
are featured in ISM's 10th anniversary edition of The Guide to CRM Automation, (www.ismguide.com).
The SimpleRM v2.1 suite was chosen from dozens of CRM software packages,
which were tested by the ISM Software. Each package was rated according to 166
selection criteria, including 107 business functions, 41 technical features, and
18 user-friendliness/support features. TriVium's solution has been a consistent
award winner since it was first brought to market late in 2000, winning three
international awards.
"The ISM evaluation process was intensive and comprehensive. TriVium is
proud of the recognition accorded to its solution and this validates the quality
of the product that we strive to deliver", said, TriVium India chief
executive officer, Arun Maheshwari.
"ISM congratulates TriVium on the company's outstanding achievement.
SimpleRM v2.1 was selected as a Top 30 CRM software leader after intensive
testing and review", said, ISM, president, Barton Goldenberg.