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Tricom plans 2nd center in M'rashtra

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CIOL Bureau
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MUMBAI: As BPO business in India is flourishing, companies are also going gung ho about their expansion plans. The recent addition in this list is Tricom India, the non-voice player in this space. The company is planning to open another facility in Maharashtra and is in advanced stage for a marketing tie-up with a firm in UK. It is also adding some more services in its portfolio and is expecting 60 percent growth in its revenues this year.





Tricom India MD Chetan Kothari said, " We are very bullish about the services we are offering and see huge potential about it in overseas market."





Tricom already has 1,350 seat facility in Mumbai and is planning to open another 2,000-seater facility in either Pune or Nashik. At present, around 1,100 people work in different shifts in the Mumbai facility and the company is planning to recruit 400 more by march next year and 900 by June next year.





Tricom currently is into document management and data capturing services that include electronic data discovery, indexing, OCR and cleanup. Remittance processing, health claim processing, litigation coding, mortgage documents and title plant maintenance and e-publishing. The company is planning to add other services in its portfolio that include medical billing, GIS and rebate processing.





The company is in advance offices in the U d for a marketing tie-up with a UK firm that would sell its services in UK. Tricom already has three S and is opening another one in Los Angeles.





Most of company's revenue comes from Litigation coding that constitutes around 45 percent of the company's overall revenues. Around 30 percent comes from indexing and rest from title plant maintenance. The company generated revenue of Rs 9.5 crore last year and is expecting Rs 16 crore this year and forecasted Rs 25 crore for 2005-06. The company is planning to invest Rs 20 crore in various activities over the next two years.

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