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Transparency in telecom service is TRAI's priority

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CIOL Bureau
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NEW DELHI, INDIA: Minister of State for Communications and Information Technology Gurudas Kamat said that transparency in the provision of telecom services and marketing thereof by the companies has been an issue of high priority to the Telecom Regulatory Authority of India (TRAI). A number of measures have been taken by the TRAI since its inception to promote transparency in the offer of services in the interest of protecting consumers.

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All tariff schemes implemented by the operators are reported to TRAI within seven days from the date of launch as per the provisions of Telecommunication Tariff Order. These tariff schemes/ packages are subjected to scrutiny, Kamat told Rajya Sabha.

Tariff Plans/ Packages that are found to be potentially misleading and / or lacking in transparency are intervened and the service providers are asked to re-structure the same in line with the existing regulatory mandates, he said.

The minister also said there is no investigation into 3G spectrum allocation, as the spectrum is yet to be auctioned. The minister also told Rajya Sabha that BSNL and MTNL have been allotted 3G spectrum on the condition that they have to pay the price the price equal to the highest bid in the respective service area.

However, on allegation of irregularities in the award of UAS Licenses to private companies, CBI registered a case on October 21, 2009 and conducted a search on October 22 in some offices of DoT and has taken custody of certain files relating to policy, issuance of UAS licenses and spectrum, Kamat added.

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