TRAI launching app to test internet speed and lodge feedback

The Telecom Regulatory Authority of India is all set to launch a mobile application, which will allow consumers to measure internet speed on their smartphone and send subsequent results to the regulatory body.

The app—MySpeed—is aimed at stocktaking and facilitating a feedback mechanism. TRAI has defined minimum internet speed that should be delivered to consumers. However, consumers often complain of poor speeds that are much lower than the limits promised by the operators. The regulator during its drive test has also found that 3G customers of some operators were getting 2G internet speed most of the time in select cities.

The app, which can be downloaded from the mobile sewa app store, allows users to measure their data speed experience and send the results to TRAI Analytics Portal. The portal and the application will be formally launched by the regulator on July 5.

The application will also send coverage, data speed and network information along with device and location of the customer.