TicketGoose launches 24/7 customer support

BANGALORE, INDIA: TicketGoose.com, an online bus ticketing portal has launched a 24/7 customer support service to their help customers across India. With a dedicated team of 30 people trained in Hindi and several South Indian languages, the customer support service will cater to the pain points of passengers.

Through this customer support service, passengers can call to find out the exact pick up point for buses thereby eliminating the hassle of moving around the bus station physically to find the boarding point. Passengers can also get information on the approximate time of arrival, bus delays etc. TicketGoose' customer support also aims at providing safety to female passengers where any issues can be escalated to the support team and necessary action will be taken by the concerned authorities.

Speaking on the launch of this service, Karthi Easwaramoorthy, co-founder and president, TicketGoose.com said: "At TicketGoose, our aim is to provide flexibility, comfort and convenience to passengers travelling by bus. Our major differentiator is our friendly and timely customer support and to enhance this further we have introduced 24/7 customer support. As most buses leave late in the night, this customer support service will help address passenger's pain points even at those hours."