Three chief concerns of EMEA CIOs

MUMBAI, INDIA: CIOs expect digital revenue will grow from 17 percent in 2015 to 38 percent of total private sector revenue by 2020, according to a Gartner survey of 1,075 CIOs in EMEA.

"As digital deepens, it's clear that hard-coded business and operating models won't suffice," said Dave Aron, Vice President and Gartner Fellow. "What's changed is that there's a shift to platform thinking. Business executives need to look at their business as a hierarchy of processes, in terms of their business models, delivery mechanisms, talent and leadership. Platform concepts need to penetrate all aspects of a business."

"The digital era requires flexible systems and structures that can swap resources in and out, and change partners based on shifting priorities," added Graham Waller, Research Vice President, Gartner. "Digital visionaries harness platforms to create value through connections and interactions, rather than ownership of individual resources. This creates semi porous boundaries between an organization and the resources and components outside its domain."

Bimodal IT disciplines lead to better digital performance:

In EMEA, 39 percent of the surveyed CIOs are on the bimodal journey, and 27 percent are planning to undertake it in the next three years. The survey showed that 13 percent of CIOs do not plan to move toward bimodal IT, and that 21 percent are unsure.

Seven percent of EMEA CIOs who are on the bimodal journey are adopting crowdsourcing, which delivers the highest impact, while 79 percent of them are developing multidisciplinary teams, which have less impact.

"Delaying bimodal IT is the worst thing a CIO can do," said Aron. "Although bimodal IT is becoming a reality, we are finding that the bimodal tactics that are least adopted are those that have the most impactful on digital strategy performance and vice versa."

Shortage of talent and money are biggest barriers:

In EMEA, 17 percent of the CIOs said that the difficulty of finding talent was one of the biggest issues standing in the way of achieving their objectives, and 59 percent of CIOs said that there is a talent crisis. Seventeen percent also said that money was an issue, which is strongly connected to it.

"The talent pool and talent management practices are not keeping up with the ever-increasing and changing needs of the digital world. It would be madness to think that continuing the same old human resource management practices will solve the problem," said Aron.

EMEA CIOs are leading digital transformation and innovation efforts:

Forty three percent of the CIOs in EMEA indicated that they are leading a digital transformation, and 33 percent identified themselves as the innovation leaders in their organizations. Sixty nine percent of the CIOs have a strong partnership with their CEO.

"Not every business is ready to be a platform business, due to differing economic models, but the concept of platforms is important to all businesses — public or private sector, large or small, information-intensive or physical-asset-heavy," added Aron.