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Tensator's Virtual Assistant proves safe bet for Grosvenor Casinos

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Harmeet
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MILTON KEYNES, UK: Tensator, the world leader in customer journey management, has embarked on its first relationship with the UK gaming industry by joining forces with Grosvenor Casinos to help bring virtual casino hosts to casinos across the country.

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The UK's leading casino operator, Grosvenor Casinos, is looking to install Tensator's Virtual Assistant Ultra at a number of sites across the country over the coming months, with the first trial now in place at the Grosvenor G Casino in Luton.

Utilising the latest cutting-edge technology, the Tensator Virtual Assistant creates the illusion of a real life Grosvenor Casinos Live Casino host and is designed to offer a range of information for casino guests.

‘Lisa' not only provides customers with a warm welcome, but she also offers information on Grosvenor's Live Casino, which is the latest product to launch online at grosvenorcasinos.com, as well as general gaming information, details on special events and alerts people to food and drink offers.