Telcos to offer free hard copy of bills

NEW DELHI,INDIA: Telecom Regulatory Authority of India (TRAI) today ordered all telecom service providers to offer hard copy of post-paid bills free of cost to their subscribers.

The TRAI order, effective from January 24, is applicable on all types of tariff plans of Mobile (GSM and CDMA) and fixed line services.

Earlier, the regulator had proposed amendment to the Telecommunication Tariff Order to provide free hard copy of all post-paid bills.

TRAI had mooted a consultation process on January 1 by circulating the draft Tariff Order a background note inviting comments of stakeholders on the issue of mandating access service providers to provide hard copy of the bill free of cost to its post-paid customers.

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