BANGALORE: An IDC India study conducted on the mushrooming cyber cafes in the
country has revealed that contrary to popular belief, teenagers are not the most
frequent users of the Internet at cyber cafes. The study, IDC’s latest
offering from its Internet Research program, says a majority of cyber cafe users
are in the 19- to 25-year age group. Next to them, these centers are most
popular among people aged between 26 and 35 years. Together, the most frequent
visitors of cyber cafes were college students, businessmen and executives.
The main objective of the study was to profile the cyber cafe visitors based
on various relevant parameters. It was observed that cyber cafe visitors were
generally from an affluent background. The study covered about 645 cyber cafe
visitors across 30 cafes in five cities, which included the four metros plus
Bangalore.
The study revealed that, although 70 per cent of the cafe visitors said they
were aware of Internet commerce, only seven per cent had actually made any
purchases over the Net. The most popular items of purchase over the Internet are
CDs and books. As far as activities at cyber cafes were concerned, ‘e-mail’
and ‘chat’ were overwhelmingly popular, with a share of 53 per cent and 23
per cent respectively.
The study found that the average Internet surfing time among these visitors
was about 1.2 hours, with Delhi registering the highest (1.7 hours) and
Bangalore the lowest (0.8 hours). IDC India also captured the average spending
by cyber cafe users on various media such as television, newspapers, magazines,
recorded music and cyber cafes among others. The study revealed that in a month,
cyber café visitors spent on an average a third of their total infotainment
expenditure at these browsing centers.