Tecknowledge Consultants develops ‘Universal Banker’

NEW DELHI: Tecknowledge Consultants, a software development, systems

integration and consultancy firm, has launched a Java-based customer/account

specific integrated banking automation solution for the banking sector. Branded

‘Universal Banker’, it is net enabled and supports internet banking

providing facilities like deposit, withdrawal, payment, management information,

inter-account transactions and issue of cheque book. The software allows bank

officials to open a new account for the customer and issue a card, which has the

PIN number and the customer ID.

‘Universal Banker’ also facilitates payments for utilities like

electricity, water, telephone etc. The payment can be made through the Internet

from any city. Security, which is a major concern in the banking sector, has

been given special emphasis in this package with additional facilities such as

user access, information sensoring, manipulation of transaction on the Net,

recovery, and back-up among others.

For providing "Home Banking" facilities, the company has also

developed an online telebanking solution called ‘Telebanking’, which

supports pulse and tone dialing, is multilingual in nature and can

simultaneously handle multiple channels, and only after checking the identity of

the caller allows the access to information. Said Dr Manoj Saxena, Director,

Tecknowledge Consultants, "Both the applications will use the same database

and provide similar facilities. This allows banks to introduce "Home

Banking Facility" using both Internet and telephone network."

The Delhi-based Tecknowledge Consultants is a software development, system

integration and consultancy organization with operations in South East Asia

including Thailand and Indonesia, Bhutan, UK and USA. The company has marketing

arrangements with organizations in Australia and Middle East.