Technology Will Be CHRO’s Best Friend In 2020

This year is likely to witness dynamic challenges for human resources leaders, especially in this digital era. With every passing day, the Chief Human Resources Officer (CHRO) is considered as a trusted advisor to the organization to achieve strategic and operational goals. Most organizations are modernizing their systems and using their data to make real-time vital decisions.

The following Seven objectives are to be prioritized by CHRO to stay focused and bring digital empowerment in the organization.

1. Playing the part of HR Tech Advisor for your Organization

Chief Human Resources (CHRO) are expected to kick start the drive on how and when to update their organization’s HR IT systems with their peers. All this being in-sync with the IT department, and the adoption of the latest technologies such as artificial intelligence and blockchain that enhance HR capabilities.

The cloud helps to keep employees happy; the self-service aspect enables for instant answers to their queries. CHROs should encourage employees at all levels to regularly feed information about their work interests and goals directly into the system. Such inputs provide insights for shaping educational opportunities and retention strategies.

2. Entice Top Employees with New Recruiting Methods

Today CHROs can’t afford to miss a trick. They must think like marketers to attract the right employees to their organizations.

By mapping out the ideal attributes, companies can use cloud-based recruiting software to standardize the job descriptions for all the open positions. Furthermore, Artificial intelligence can also be embedded in the recruiting solution that helps to hire managers to choose the best-fit applicants.

3. After Hiring, move them up the ladder

Being in the right place at the right time with the right technology matters. For this, companies need to modernize and digitize the recruiting process by replacing paper applications. Organizations can move up to mobile devices with cloud technology so that, a potential candidate can fill out applications instantly and stay in touch throughout the interview process. With new applicants on board, the recruiting process further progresses the career planning for them.

4. Practice Competency Mapping

An organization needs to realize and be aware of what keeps the high-performing employees stay focused on their organization. Gathering employee feedback religiously will make one learn how to design and build different strategies and processes for smooth functioning. This has to be imbibed in companies’ DNA.

5. Prep up for Frequently Changing Regulations

Managing a Global workforce needs a bit of hyper-localization to stay afloat with dynamic changing rules and regulations of every country. There are for making frequent amends to your Human Capital Management (HCM) policies, and at the same time educating the workforce, demands super preparedness with a comprehensive cloud-based HR platform. It is also easier to change employee salaries and benefits to comply with regulations than updating each record manually.

Chenthil Eswaran, Practice Head of Enterprise Business Applications, Aspire Systems

6. Nurture Future Leaders

Proactively collaborating with Universities and Colleges to attract and recruit future employees. Ensuring team expansion that would handle student employment and moving them up into the larger HR organization. This is an opportunity to chase multiple goals at one shot. For instance; provide students the real-world work skills, help them find jobs and in turn enabling them to reduce their debt load. Finally, streamline processes with the end goal of reducing costs.

7. Provide Reasons to be a Proud Employee

Good work and providing the opportunity to do good work builds the team confidence in employees and reasons to value the organization. The experience is always life-changing and draws the attention of society in a larger context.

A classic example is when the U.S. Government was shut down at the beginning of 2019, Arizona Federal Credit Union was swift in offering a low-interest and easy-to-repay loan to members who fell short at getting their paychecks. Post the shutdown, members flooded the credit union with thank-you notes and messages of support. If such an episode comes around, credit union lenders will be ready to help once again.