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Technology has to cut costs

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CIOL Bureau
Updated On
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MUMBAI, INDIA:

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Major technology investments at your enterprise?

Our major technology investments are happening in the areas of Data ware housing, Cloud, Security and Business Analytics solution. This is apart from the regular investments in the areas of technology infrastructure upgradation.

Any overhauls of significant scale or value at your enterprise?

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The organization structure is revamped to ramp up the business and it totally changed now. Hence, IT being the business value centre for the organization should align with its new model to deliver and meet the expectations aggressively.

Whats your strategy for the coming future?

Strategy would be to focus more and more value added services to the customers through all delivery channels.

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Areas of interest from recent tech-breakthroughs?

Investment in Cloud and in Security adaptations.

Advice to peers in terms of lessons, mistakes or challenges you experienced over past few years?

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1. Technology by itself cannot generate revenue it can only be tool or at the most a driver for the business. Hence, try and save cost on technology investments as much as possible.

2.Implement technology not for the sake of it. Try to be completely aligned with the business so that it shows you the ROI.

3.Today’s CIOs are part of the business and should be able to understand the business and implement optimal technology required for the business.

4.Do not forget / neglect about the security as it can cost more and to implement appropriate frame work for the same.

IT is as a business value centre at your organization - How?

Certainly IT is a business value centre at my organization as it bring comfort to the customer and thereby increase the business growth.