Tech support scams are the No.1 phishing threat faced by consumers

The tech support which often pops-up as an alert is disguised using the names and branding of major tech companies, have become the top phishing threat to consumers.

These scams are expected to proliferate in the upcoming holiday season, as well as shopping and charity-related phishing attacks, as per a Norton Labs report. The effectiveness of this type of scam has escalated during the pandemic due to consumers’ increased reliance on their devices to manage hybrid work schedules and family activities.

“Tech support scams are effective because they prey on consumers’ fear, uncertainty, and doubt to trick recipients into believing they face a dire cybersecurity threat,” Darren Shou, head of technology, NortonLifeLock, said.

Awareness is the best defense against these targeted attacks. Never call a number listed on a tech support pop-up, and instead reach out to the company directly through their official website to validate the situation and next steps, he added.

Virtual gaming goods have real value, which means that in-game items are highly sought after and can be traded on real-world marketplaces. For example, a multiplayer online role-playing game touts a virtual blue “Party Hat,” which was most recently valued at approximately $6,700.

Stolen gift cards are as good as cash especially as the holidays near, consumers should be aware that gift cards are a prime target. It is typically easier to target because it has a lower security than credit cards and are not tied to a specific person’s name.

Further, many gift cards are made by the same company with a 19-digit number and 4-digit PIN. Attackers use websites intended to check a gift card’s balance to uncover valid card number and pin combinations, giving them full access to the funds.

As the holiday season approaches rapidly, it is better to be safe than sorry.