TCS enters business alliance with Dow

MUMBAI, INDIA: The Dow Chemical company (Dow) and India's IT major Tata Consultancy services (TCS), today announced plans to form an innovative business alliance that will provide critical business services to Dow, its subsidiaries and joint ventures.

This alliance is an expansion of an existing relationships between Dow and TCS combining Dow's leading chemical industry knowlegde and operational discipline with the service delivery expertise of TCS, said a press release.

“This strategic partnership would make our already lean and efficient corporate center even more so, by supporting a business service model that delivers world-class capabilities at an estimated 30 per cent savings, ” said, Dave Kepler, Dow executive vice president of Business Services.

He added that this innovative approach uses a variable staffing model, centralizes activities and maximizes efficiency to meet evolving business needs.

As part of this alliance and global network, Dow and TCS also are announcing plans to build a new strategic services center near the site of Dow’s global headquarters in Midland, Michigan, subject to the approval of state and local incentives. Plans are underway to begin construction on a new facility in the next year, with the first phase of the build-out designed to accommodate 1250 employees.

This effort will support the local economy through the creation of new jobs. In addition, TCS plans to expand its service offerings beyond Dow in the future, creating a service valley in central Michigan.

“The relationship with Dow is extremely strategic for TCS,” said N. Chandrasekharan, chief executive officer and managing director, TCS.

He added that leveraging their pioneering global network delivery model, TCS would provide business process services with a single quality standard worldwide to Dow, thereby enhancing the quality of experience for customers.