TCS bags contract to modernize Zambian domestic tax system

BANGALORE, INDIA: Tata Consultancy Services has announced that it has won a three year contract from the Zambia Revenue Authority (ZRA) for the modernization of its domestic tax system.

This is TCS' third revenue and tax system automation project in the African region after a successful implementation for Uganda Revenue Authority and ongoing implementation for Kenya Revenue Authority.

To carry out this transformational engagement, ZRA realized that it needed a strategic partner with strong domain expertise in executing tax administration systems as well as a strong technology credibility. TCS was the ideal choice having done more than 15 tax framework implementations in India, seven in USA and two in Africa.

The scope of the project includes providing an integrated tax software application based on TCS' taxation framework, taxpayer 24/7 portal for e-services delivery, data migration, training, roll-out, warranty and operational support.

Tanmoy Chakrabarty, Vice President & Global Head, Government Industry Solutions Unit, TCS said, "The taxation project is all about service delivery transformation through a technology-led, service oriented approach. The new TCS tax framework will help Zambian government offer world class delivery of taxation services to its citizens as well as provide an effective monitoring system for its tax officials. This project once again reiterates our commitment to help the government sector deliver services to its citizens effectively & efficiently by deploying technology."