TCS announces $140mn transformational deal with BSNL

MUMBAI: Tata Consultancy Services (TCS),a leading IT services, business solutions and outsourcing organization, announced it had won a mission-critical engagement with BSNL, the world's 7th largest telecommunications company and India's largest telecom player. The engagement with BSNL has an approximate deal value of Rs 574 Crore ($140 million) over a multi-year period.

During this transformational engagement, TCS will provide BSNL with a comprehensive range of telecom services to enable complete transformation of existing systems and processes to next generation convergent billing system.

TCS will lead manage the overall engagement along with a large team of hardware, software and application partners. The multi-year engagement involves setting up of complex data networks across the vast BSNL footprint in North and West of India and includes deployment of Operational Support Systems (OSS) and Business Support Systems (BSS) components such as customer relationship management, billing, mediation, directory enquiry among others. The overall engagement involves managing the development, deployment and operations of services.

"The engagement with BSNL is testimony to TCS' ability to help customers experience certainty by leveraging our superior capabilities in systems integration using cutting edge technologies as well as its strong domain knowledge in the telecom sector," said S. Ramadorai, CEO and MD, TCS.

"TCS will leverage its assets, frameworks, development processes, best practices and prior experience of similar such engagements in order to deliver the next generation of services to the biggest telecom service provider in India and help BSNL deliver certainty to its end users," said N. Chandrasekaran, head, global sales and operations, TCS.