NEW DELHI: TCG Software, the software wing of The Chatterjee Group, is
looking at increasing its focus on the Indian market to develop its domain
expertise in verticals like finance, pharmaceuticals, banking, retail
manufacturing and telecom. Says CEO of the company, Veer Sagar, "We want to
be explore the domestic market for two reasons: it is yet untapped and second,
to develop domain expertise from our experience here."
This is the first time that the company will be looking at the domestic
market. The company's activities till now had been focussed on providing
high-end software services and solutions to global corporations by leveraging on
its cost-effective model of offshore development center based out of Calcutta.
But after the reality check of the slowdown, the strategy of Indian software
corporations to leverage on the offshore model will no longer help. Companies
have to develop domain expertise and pitch for sales in certain sectors as IT
spending across most sectors are expected to taper off in the wake of the
slowdown. However, certain segments like finance, telecom, retail, pharma,
manufacturing and the government are still expected to spend.
Therefore focusing on India is part of its bigger strategy to develop domain
expertise. This would not only help the company expand its market but would also
contribute towards building its expertise in certain verticals. Indian customers
are relatively more fault-tolerant and it is easier to foray into new technology
areas in the market here as against the overseas market where customers are more
exacting in their demands.
A major focus area of the company will now be on e-governance. Perhaps the
only sector to be spending steadily, most vendors across the world are now
looking at the government these days. TCG Software has already done a project
with the New York State Police Department to manage the database for its drug
de-addiction program. Another interesting project that the company has worked
for is the Calcutta Municipal Corp called Calamanac which enables citizens to
access a range of information and services online. The company is also in talks
with the Oman Police for another project. Sagar thinks that the opportunity in
the government sector is immense considering the variety of solutions that could
be required in the sector.
The company has in the meantime expanded its team of software developers
working on development projects with clients as varied as Nortel and Sapient.
But despite the slowdown and the layoffs, it is difficult to find good software
developers. Good developers are still prized assets and the layoffs are usually
laggards who become a strain on resources during difficult times.