BANGALORE: Talisma Corporation, the wholly-owned subsidiary of the Bangalore-based
Aditi Technologies, offering end-to-end electronic Customer Relationship
Management (eCRM) solutions and services, has raised $31.5 million in the first
round of venture capital funding. The five venture capitalists, all of whom
belong to the US, are: Oak Investment Partners, Madrona Venture Partners,
Seapoint Ventures, Cedar Grove Investments and the Carlyle Group of Investors.
Speaking about the company, Talisma country manager Rekha M Menon said,
"Since its inception in April this year, Talisma has had a flying start by
able to rope in about 50 high-profile customers in India alone, including
portals and financial companies and about 200 customers in the US, Europe, and
the Asia-Pacific region." Menon, however, candidly admitted that the first
round of funding would take care of the company's investment requirements till
the first half of 2001, but declined to say when it would break even. She said
Talisma's growth rate was about 100 per cent every quarter. "We are
expanding the Bangalore facility to have a campus of our own so as to
accommodate about 1000-odd people, or double the strength we have now.
Similarly, our presence in the US, the Europe, and the Asia-Pacific region will
expand proportionately", she said.
Talisma's software products provide customers e-mail management, e-marketing
and Web-based customer services. The company’s clientele in the US includes
Microsoft, NetGrocer, Snap.com, XOOM.com, Intershop, Element K and RealNetworks.
IN India, ICICI, HDFC, Indusbank and Rediff.com have adopted Talisma's suite of
eCRM modules.