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TAIS partners with Infosys

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CIOL Bureau
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NEW DELHI: Toshiba America Information Systems, (TAIS), has partnered with Infosys Technologies, to deploy the Oracle E-Business suite and to improve customer operations.

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TAIS, the subsidiary of Toshiba America Inc. that provides mobile products and solutions, leveraged Infosys’s Global Delivery Model (GDM), and knowledge of the consumer electronics industry and of the Oracle E-Business Suite to deploy the Oracle solution across four TAIS divisions on-time and on-budget. The implementation will help TAIS to improve its business, by automating best practices across the organization and giving its employees timely access to company data, Infosys said in a statenment.

By partnering with Infosys on this Oracle implementation and utilizing the company’s expertise in managing large scale business transformation projects, TAIS was able to go-live in less than two years and has met its goal of a 95 per cent compliance rate of its business units using standard Oracle functionality.

Infosys helped TAIS fully automate its order and financial management processes into an end-to-end, order-to-cash business flow. Using Oracle’s software, Toshiba has streamlined some of its most complex processes, including overseas drop shipment, order processing for electronic orders, dealer business, and bundle business.

“We are committed to enhancing our client’s competitive advantage and customer experience, by improving operational excellence and allowing for higher working capital efficiency, ” said Chris Meneze, vice president, Infosys High Tech and Discrete Manufacturing Business Unit. “Through this Oracle engagement which leverages Infosys’s Global Delivery Model (GDM), its consumer electronics expertise, and proven capabilities in managing large scale business transformation projects, Toshiba sets a leading trend for the high tech industry on how to improve customer operations at a lower IT cost.”

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