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Customer-Centricity Digital Transformation

Decoding Customer-Centricity to Drive Digital Transformation

Customer-centricity is the key driver to digital transformation. It is essential to ensure that organizations provide good customer experiences

By CIOL Bureau
Jul 29, 2019 10:44 IST 4 Min read
LitmusWorld Tech
Survey: 41% Indian consumers consider Customer Experience (CX) as a deciding factor for shopping
By CIOL Bureau
Dec 07, 2018 06:08 IST 2 Min read