Tag "voice"
[24]7.ai chatbots now support Amazon Alexa, Google Assistant
INDIA: Customer engagement solutions provider, [24]7.ai has extended its conversational and transactional capabilities to support Amazon Alexa and Google Assistant for [24]7 AIVA. The new voice-enabled capability within [24]7 AIVA enables companies to have conversational and transactional interactions with customers
Alexa users can now voice search air travel options on Cleartrip
BANGALORE, INDIA: Online travel booking platform Cleartrip has launched its own Alexa skill for the Amazon Echo platform. The integration enables Amazon Echo users to quickly search for flights using simple voice instructions. It also makes travel discovery a more
BFSI cos embrace AI-powered voicebots for enhanced customer experience
MUMBAI, INDIA: Kotak Mahindra Bank has launched an AI-powered voicebot- ‘Keya’ perhaps the first one in the banking sector. The bilingual voicebot available in English and Hindi, comes integrated with Kotak’s phone-banking helpline and will augment the traditional interactive voice
Voice interfaces start crawling into the enterprises
Soma Tah Until last year, voice technology has not seen a widespread adoption because of its failings in one important aspect, i.e. speech recognition. But thanks to the advancement in Natural Language Processing(NLP) and speech recognition systems in the past couple of