Tag "voice"

[24]7.ai chatbots now support Amazon Alexa, Google Assistant

INDIA: Customer engagement solutions provider, [24]7.ai has extended its conversational and transactional capabilities to support Amazon Alexa and Google Assistant for [24]7 AIVA. The new voice-enabled capability within [24]7 AIVA enables companies to have conversational and transactional interactions with customers

Alexa users can now voice search air travel options on Cleartrip

BANGALORE, INDIA: Online travel booking platform Cleartrip has launched its own Alexa skill for the Amazon Echo platform. The integration enables Amazon Echo users to quickly search for flights using simple voice instructions. It also makes travel discovery a more

BFSI cos embrace AI-powered voicebots for enhanced customer experience

MUMBAI, INDIA: Kotak Mahindra Bank has launched an AI-powered voicebot- ‘Keya’ perhaps the first one in the banking sector. The bilingual voicebot available in English and Hindi, comes integrated with Kotak’s phone-banking helpline and will augment the traditional interactive voice

Apps using AI, AR to ease financial services adoption barriers for women

NEW DELHI, INDIA: To overcome the barriers to financial services adoption among women and other low-income populations in India, Accenture and Grameen Foundation India have collaborated to develop two new applications. “Access to financial services gives women greater control over

Voice interfaces start crawling into the enterprises

Soma Tah Until last year, voice technology has not seen a widespread adoption because of its failings in one important aspect, i.e. speech recognition. But thanks to the advancement in Natural Language Processing(NLP) and speech recognition systems in the past couple of