Tag "Gartner"

Public Cloud Services Revenue in India to Grow 24% in 2019: Gartner

By : CIOL Bureau

Public cloud services revenue in India is projected to total $2.4 billion in 2019, an increase of 24.3% from 2018, according to Gartner, Inc. Although India revenue will only represent 1.2% of the global public cloud services total in 2019,

Worldwide Customer Experience and Relationship Management Software Market Grew 15.6% in 2018: Gartner

By : CIOL Bureau

Worldwide spending on customer experience and relationship management (CRM) software grew 15.6% to reach $48.2 billion in 2018, according to research from Gartner, Inc. CRM remains both the largest and the fastest growing enterprise application software category. Worldwide enterprise application software revenue

75% of Organizations Surveyed Increased Customer Experience Technology Investments in 2018: Gartner

By : CIOL Bureau

Three-quarters of organizations surveyed by Gartner, Inc. increased customer experience (CX) technology investments in 2018. Customer analytics continues to be one of the biggest investments, with 52% intending to increase funding in 2019, focusing on customer journey analysis, customer needs

75% of Large Organizations Will Hire AI Behavior Forensic Experts to Reduce Brand and Reputation Risk by 2023: Gartner

By : CIOL Bureau

Users’ trust in artificial intelligence (AI) and machine learning (ML) solutions is plummeting as incidents of irresponsible privacy breaches and data misuse keep occurring. Despite rising regulatory scrutiny to combat these breaches, Gartner Inc. predicts that, by 2023, 75% of

The Future of Self-Service Is Customer-Led Automation: Gartner

By : CIOL Bureau

In order to cope with the avalanche of digital information and activities, customers — like organizations — will increasingly turn to automation moving forward, according to Gartner, Inc. “There is often a lot of discussion about how enterprises continue to

Global Smartphone Sales Declined 2.7% in Q1 of 2019: Gartner

By : CIOL Bureau

Global sales of smartphones to end users declined 2.7% in the first quarter of 2019, totaling 373 million units, according to Gartner, Inc. Despite its absence from the U.S., Huawei maintained its ranking as the No. 2 smartphone vendor worldwide

Top 25 Supply Chain Companies of 2019: Gartner

By : CIOL Bureau

Gartner has released the results of its annual Supply Chain Top 25, identifying supply chain leaders and highlighting their best practices. Analysts announced the results at the Gartner Supply Chain Executive Conference, which is being held this week at the

CEO Priorities Are Slowly Shifting to Meet Rising Growth Challenges: Gartner

By : CIOL Bureau

Growth continues to top the list of CEO business priorities in 2019 and 2020, according to a recent survey of CEOs and senior executives by Gartner, Inc. The most notable change in comparison to last year’s results is that a

90% of Blockchain-Based Supply Chain Initiatives Will Suffer ‘Blockchain Fatigue’ by 2023: Gartner

By : CIOL Bureau

Blockchain remains a popular topic, but supply chain leaders are failing to find suitable use cases. By 2023, 90% of blockchain-based supply chain initiatives will suffer ‘blockchain fatigue’ due to a lack of strong use cases, according to Gartner, Inc.

Gartner Analysts Explore How to Evolve IT Operations at the IT Infrastructure, Operations & Cloud Strategies Conference 2019

By : CIOL Bureau

End-user spending on IT services in India is on track to total nearly $15 billion in 2019, an increase of 9.8% from 2018, according to Gartner, Inc. Spending on business process outsourcing (BPO) is forecast to achieve the highest growth

The Majority of Digital Workplace Initiatives Will Fail to Establish New Ways of Working Through 2021: Gartner

By : CIOL Bureau

By 2021, only one-quarter of midsize and large organizations will successfully target new ways of working in 80% of their initiatives, according to Gartner, Inc. New ways of working include distributed decision making, virtual and remote work, and redesigned physical

20% of Top Global Grocers Will Use Blockchain for Food Safety and Traceability by 2025: Gartner

By : CIOL Bureau

Mumbai, India, April 30, 2019 –Gartner, Inc. predicts that, by 2025, 20% of the top 10 global grocers by revenue will be using blockchain for food safety and traceability to create visibility to production, quality and freshness. Annual grocery sales

Key Trends in PaaS and Platform Architecture for 2019: Gartner

By : CIOL Bureau

Gartner, Inc. has identified the key trends impacting platform as a service (PaaS) technologies and platform architecture in 2019 and beyond. “The trends we see in PaaS both reflect and drive the trends in the continuous transformation of cloud computing

Top 8 Supply Chain Technology Trends in 2019: Gartner

By : CIOL Bureau

Gartner, Inc. has identified the top 8 supply chain technology trends in 2019. Gartner’s top strategic supply chain technology trends have broad industry impact, but have not yet been widely adopted. They might be experiencing significant changes or reaching critical

Global IT Spending to Grow 1.1 Percent in 2019: Gartner

By : CIOL Bureau

Worldwide IT spending is projected to total $3.79 trillion in 2019, an increase of 1.1 per cent from 2018, according to the latest forecast by Gartner, Inc. “Currency headwinds fueled by the strengthening U.S. dollar have caused us to revise

Worldwide Semiconductor Revenue Grew 12.5 Percent in 2018: Gartner

By : CIOL Bureau

Worldwide semiconductor revenue totalled $474.6 billion in 2018, a 12.5 per cent increase from 2017, according to final results by Gartner, Inc. 2018 growth was weaker than the previous year (21.9 per cent) due to memory growth slowing to 24.9

Impact of AI on Jobs: 1.8 Million to be Eliminated, 2.3 Million to be Created

By : Ashok Pandey

We are still in dilemma with Artificial Intelligence (AI) with myths like it can replace humans. However, we know it’s a machine with intelligence that can simulate human cognitive function. The future of AI would be bringing automation, reducing human

Worldwide PC Shipments Declined 4.6 Percent in First Quarter of 2019: Gartner

By : CIOL Bureau

Worldwide PC shipments totaled 58.5 million units in the first quarter of 2019, a 4.6 percent decline from the first quarter of 2018, according to preliminary results by Gartner, Inc. “We saw the start of a rebound in PC shipments

Global Device Shipments Will Be Flat in 2019: Gartner

By : CIOL Bureau

Worldwide shipments of devices — PCs, tablets and mobile phones — are on pace to reach 2.21 billion units in 2019, exhibiting flat growth year over year, according to Gartner, Inc. The PC market is expected to continue its downward

Gartner Says the Future of App Development Is Multiexperience

By : CIOL Bureau

As user application touchpoints increase in frequency, change in modalities and expand in device type, the future of app development is multiexperience, according to a recent survey by Gartner, Inc. “Development platform vendors are expanding their value proposition beyond mobile