Tag "Freshdesk"

Freshdesk rebrands as Freshworks to highlight their full product offerings

By : CIOL Writers

Enterprise software maker Freshdesk has rebranded itself under the name Freshworks, primarily to reflect the company’s full product offerings, which have moved beyond help desk services. “We felt that the company brand (Freshdesk) was not doing justice to the other products.

Freshdesk acquires data integration platform, Pipemonk for an undisclosed sum

By : CIOL Writers

Marking its seventh acquisition in 16 months, cloud-based customer support platform, Freshdesk has acquired Pipemonk, a data integration platform for an undisclosed amount. Bangalore-based Pipemonk works on the SaaS model and allows companies to synchronise and automate their data flow