Tag "Efma"
World Retail Banking Report 2018: Banks must respond to soaring customer expectations as non-traditional competition looms
By :
CIOL Bureau
In addition to traditional challenges, retail banks globally are now facing high-impact new forms of competition: the open banking ecosystem, emerging technologies, and soaring customer expectations. This is according to the World Retail Banking Report 2018 (WRBR 2018) launched today
