Tag "C-Zentrix"

Changing Dynamics of Customer Relationship Management (CRM)

By : Ashok Pandey

By Arijit Chatterji, CBO, C-ZentrixBy Arijit Chatterji, CBO, C-Zentrix Starting from the black and white era, when the digital marketplace was unimaginable, the relationship that businesses shared with their customers ran deep and was more personal. Businesses knew the buying