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TeleperformanceNews

Why Teleperformance Uses AI Accent Translation Tool to Neutralize Indian Accents in Call Center Agents

While using AI to modify human accents may sound awkward, but Teleperformance justifies it by saying that this innovation will improve customer satisfaction and shorten call durations.

By Shrikanth G
Mar 02, 2025 11:59 IST 2 Min read
Ai and JobsTech Buzz
Top 10 Jobs AI Will Eliminate in Indian IT Industry
By Shrikanth G
Dec 05, 2024 10:14 IST 5 Min read
DeepFake 1Tech
From Viral Deepfake to Legal Awakening: Rashmika Mandanna's Elevator Video Case
By Manisha Sharma
Nov 07, 2023 11:21 IST 4 Min read
CIE at IIIT-Hyderabad Survey on AI StartupsTech
Survival Guide for the Hospitality Sector amid COVID-19 Second Wave
By CIOL Bureau
May 25, 2021 06:18 IST 4 Min read
IIT Bombay offers Free Online Course on Advanced C++ via Swayam and Spoken Tutorial ProjectTech Buzz
IIT Madras and NPTEL invite applications for Free Online Course on Artificial Intelligence
By CIOL Bureau
Dec 22, 2020 04:46 IST 3 Min read
IIT Bombay offers Free Online Course on Advanced C++ via Swayam and Spoken Tutorial ProjectTech Buzz
IIT Delhi and NPTEL invite applications for Free Online Course on Artificial Intelligence
By CIOL Bureau
Nov 19, 2020 04:33 IST 3 Min read
IIT Delhi 51st convocation ceremony: Key highlights from PM Modi’s speechTech Buzz
IIT Delhi: PG and PhD Programmes at School of Artificial Intelligence (ScAI) will begin January 2021
By CIOL Bureau
Sep 04, 2020 04:12 IST 2 Min read
chatbots using AIFuture Workspace
How Conversational AI is Disrupting BPO’s Voice Business
By CIOL Bureau
Nov 08, 2019 12:55 IST 3 Min read
Value ChainDigital Transformation
Digital Mosaic: The Value Chain Businesses in India Should be Focusing On
By CIOL Bureau
Oct 10, 2018 10:48 IST 2 Min read
partnershipTech
Manthan Signs Multiyear Deal with Alshaya For Enterprise Wide Analytics
By CIOL Bureau
Sep 26, 2018 12:24 IST 2 Min read
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